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Technical Assistance

Scott Thomas, PhD, as an independent contractor, and Deborah Zahn, MPH, through Health Management Associates, provide technical assistance on how to sustain quality improvements that are being made in healthcare, public heath, education, social service, and related settings. This technical assistance can include:

  • Assessment of the sustainability of improvement efforts
  • Development of sustainability action plans
  • Problem-solving challenges to sustaining improvements
  • Policy development

Thomas and Zahn have provided technical assistance on sustaining improved outcomes to staff throughout the country at foundations, county and state government agencies, nonprofit organizations, and academic settings.

The technical assistance can be tailored to the needs of the client and provided through phone consultation, in-person meetings, and webinars. Please contact more information.

Sustainability clients have included:

  • American Legacy Foundation
  • Asian and Pacific Islander American Health Forum
  • Columbia University, Division of Community Health
  • Community Health Foundation of Western and Central New York
  • Ingham County Health Department (Lansing, MI)
  • New York State Department of Health, Diabetes Prevention and Control Program
  • New York State Health Foundation
  • New York University, Manhattan Tobacco Cessation Program
  • Primary Care Development Corporation